Have a look. Is this email chain Big Brother? Or, is the salesperson one step closer to closing the sale? NOTE: James P. Sully = receiver of email Jonny Appleseed = Company trying to sell saas software Note: I now think WAY MORE POSITIVELY of this company, and will most definitely consider buying their product. […]
How to send a good apology email
If you mess up, and send some of your email subscribers an email you didn’t intend to, you better own up to it (and send an apology email). The same day. Here’s a great example of one I received today (identities changed to Cyrus and Co): Earlier this morning I received an email that made […]